Wednesday, January 5, 2011

Matchstick Message #18: What is View Folder?

fromTara Raffi
toStudent Information Requests
dateWed, Jan 5, 2011 at 10:08 PM
subjectMatchstick Message #18: What is View Folder?



Dear RIM,

Tonight I am writing about a BlackBerry Jem that is needlessly hidden: View Folder.

So you know those times when you have a project in Accounting and your partner puts their number in your phone and you realize five days later that you forgot to save it? And for some reason the call log on the old curve has entries for only the last day and a half. Well after a number of these unfortunate incidences somebody introduced me to the View Folder--a place on your phone that actually has records of all your activity in a way that is both orderly and comprehensive.





Since then, the new OS has fixed the call log problem so there are more than 20 entries in the call log (thank you), but the way View Folder is handeled needs to be fixed.







First of all, why is it called "View Folder"? Nobody even knows what that means. Even if they had noticed it there is no reason why anybody would think they would need to "View Folder".

The second issue is that you can only find View Folder in the Email and SMS folders. Its contents don't even have anything to do only with Email or SMS, they have information about alll activities on your phone. And it isn't even given its own icon on the application menu.

View Folder is useful place to see your activity on your phone in a succinct and complete view, it just needs to be renamed and put somewhere more useful so people can actually, you know, make use of it.


Sincerely,


Tara Raffi
Usefulness Enthusiast

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